Reducing frustration with health care is key for those with chronic medical conditions

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March 2, 2017

Navigating the U.S. health care system can be frustrating for anyone, but for adults with chronic medical conditions, the frustration can become overwhelming as they juggle multiple providers, medications and treatments.

But now, a study from the University of Georgia published online in January in Patient Education and Counseling provides insights into how health care providers, in conjunction with the patients themselves, can reduce the feelings of dissatisfaction and annoyance that result from medical encounters.

The study examined health care-related frustrations of adults with chronic conditions, such as heart disease, cancer, diabetes, stroke and depression, which are among the most common and costly of all illnesses.

“Approximately half of adults in the United States have a chronic condition, while one in four adults have multiple chronic diseases, and this number is expected to increase in coming years,” said Matthew Lee Smith, lead author of the study and an associate professor of health promotion and behavior in UGA’s College of Public Health. 

Read the entire story on the Institute of Gerontology news feed.